At Hula, we take data privacy and security seriously. This Privacy Policy outlines what information we collect, how we use it, and how we keep it safe. It reflects standard best practices for B2B SaaS products handling payment and transactional data.
1. Information We Collect
We collect only the data needed to provide our service effectively, including:
Account information: name, email, phone number, and billing details from your company.
Operational data: transactional information shared with us via API or file upload for reconciliation purposes.
Usage data: system usage metrics, technical logs, and feedback you provide to improve the product.
2. How We Use This Information
We use your data exclusively to:
Provide and improve our automated reconciliation services.
Assist with onboarding, support, and ongoing maintenance.
Monitor system performance and prevent misuse or technical issues.
Send relevant product updates and operational communications.
3. Data Security
We apply technical and organizational measures to protect your information, including:
Encryption at rest and in transit.
Secure authentication protocols.
Access restrictions within our internal team.
We do not share your data with third parties unless:
It’s required to operate the service (e.g., infrastructure providers like AWS).
We have your explicit consent.
We are legally obligated to do so.
4. Data Retention
We retain your data for as long as your company maintains an active relationship with Hula. You may request data deletion at any time, subject to legal or technical constraints.
5. Your Rights
As a business user, you have the right to:
Access, correct, or delete your information.
Request a copy or export of your data.
Withdraw consent for any non-essential data uses.
6. Changes to This Policy
We will notify you of any significant changes to this policy via email or within the product. Continued use of the service implies acceptance of the latest version.
7. Contact
If you have questions or need support regarding privacy, contact us at:
legal@hulasaas.com
Hula Technologies Inc.